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E-commerce listing for online sellers in Nepalविद्युतीय व्यापार सूचीकरण (इ-कमर्स दर्ता)

Selling online through a website, an app or a Facebook, Instagram or TikTok page? The E-Commerce Act 2081 says every such business must be listed on the Department of Commerce's e-commerce portal and show its listing number. We file the listing and give you the details your page must display.

A shop owner hanging her framed registration certificate behind the counter

Who needs it

Any business that sells goods or services online, including through social media pages.

Choose a package

Listing

Rs 5,000 + VAT
  • Check that your registration and PAN or VAT are in order
  • Listing application on the e-commerce portal
  • Listing number received and sent to you
  • The business details your website or page must show, written ready to paste

Listing and policies

Rs 10,000 + VAT
  • Everything in Listing
  • Return and refund policy
  • Delivery and payment terms
  • Complaints contact and how complaints are handled
  • Portal updates for one year when a branch or outlet changes

What we need from you

  • Your company or firm registration certificate
  • PAN or VAT certificate
  • Names and identity details of the proprietor, partners or directors
  • What you sell, in plain words
  • Website, app or social media page links
  • Phone, email and address, and any branches or outlets
  • Who handles customer complaints, with their contact

How it goes

  1. Check

    We check your registration, PAN or VAT and what you sell. If something is missing, we register it first.

  2. Apply

    We file the listing on the Department of Commerce, Supplies and Consumer Protection's e-commerce portal.

  3. Listing number

    The Department sends the listing number within 7 days. We send it to you with the text to add to your page.

  4. Keep it current

    Changes on your page are due within 48 hours, and branch changes on the portal within 7 days. We remind you.

Government fees

We found no listing fee in the E-Commerce Act 2081. If the Department's portal charges one, it is paid at actual and shown separately.

Questions

Who has to be listed?

Every business that sells goods or services electronically: an online shop, an app, or a business that takes orders through Facebook, Instagram or TikTok. The listing details even ask for your social media link (E-Commerce Act 2081, Sections 4 and 5).

I already sell online. Am I late?

Existing online businesses had three months after the Act took effect, which ended on Shrawan 2, 2082. Trading without a listing is an offence under Section 21, so list now. New businesses should list before they start selling.

What must my website or page show?

Your business name, address and registration number, the office that registered you, PAN or VAT, contact details, customer service and complaints contact, whether you sell yourself or host other sellers, any special licence, and your e-commerce listing number (Section 4). Changes must be updated within 48 hours.

Do I need a company first?

You need a registered business: a company, or a proprietorship or partnership firm, with PAN or VAT. If you have neither, we register it first and file the listing straight after.

I only sell through someone else's marketplace. Do I need my own website?

The Act lets a small or household business sell through another platform instead of building its own. You still need the listing. Tell us how you sell and we check what applies to you.

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